PRIVACY POLICY
Effective Date: January 1, 2026
Business Name: Yeo Media LLC ("Company," "we," "us," or "our")
Website: https://yeomedia.co
Contact Email: privacy@yeomedia.co
1. OVERVIEW
Yeo Media LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit lead forms, book consultations, or interact with our communication channels (including SMS and email).
2. INFORMATION WE COLLECT
We collect information that you voluntarily provide to us when expressing interest in obtaining information about us or our services, when participating in activities on our website, or otherwise contacting us.

  • Personal Identifiable Information (PII): Name, business name, email address, phone number, physical mailing address, and billing information.

  • Form Submission Data: Project details, business objectives, and service inquiries submitted via web forms or calendar booking links.

  • Automatically Collected Data: IP address, browser type, operating system, referring URLs, device information, and website interaction data collected via cookies and tracking pixels (e.g., Meta Pixel, Google Analytics).

3. HOW WE USE YOUR INFORMATION
We use personal information collected via our website or forms for business purposes described below:

  • To schedule and manage consultation calls and appointments.

  • To send booking confirmations, reminders, and service updates.

  • To deliver digital marketing, production, and consulting services.

  • To respond to client inquiries and provide ongoing support.

  • To improve our website performance, marketing campaigns, and service offerings.

  • To comply with legal, regulatory, and contractual obligations.

4. MOBILE TERMS & SMS CONSENT (A2P 10DLC COMPLIANCE)
By providing your phone number to Yeo Media LLC via online forms, booking links, or lead ads, you explicitly consent to receive SMS communications regarding your account, consultation appointments, and service updates.
Mandatory Carrier Disclosure:

Mobile Information Non-Sharing Clause:
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties under any circumstances.

SMS Terms & Conditions:

  • Message Frequency: Message frequency varies based on your interactions and scheduled appointments (e.g., booking confirmations, 24-hour appointment reminders).

  • Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and wireless plan.

  • Opt-Out Instructions: You may opt out of SMS communications at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message received from Yeo Media LLC. Upon doing so, you will receive a final confirmation text and no further messages will be sent unless re-subscribed.

  • Help & Support: For assistance or questions regarding SMS communications, reply HELP to any message or contact us directly at privacy@yeomedia.co.

5. HOW WE SHARE YOUR INFORMATION
We do not sell, rent, or trade your personal information. We may share information only under the following limited circumstances:

  • Service Providers: We may share data with trusted third-party technology vendors who perform services on our behalf (e.g., CRM platforms, calendar booking software, payment processors, and SMS transmission gateways like Twilio). These providers are strictly bound by contract to maintain confidentiality and security.

  • Legal Requirements: We may disclose your information where required to do so by law, court order, or governmental regulation.

6. DATA SECURITY
We implement technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
7. YOUR PRIVACY RIGHTS
Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, update, or correct your personal information.

  • The right to request the deletion of your personal data from our systems.

  • The right to opt out of marketing communications (email unsubscribe links or SMS "STOP" commands).

To exercise any of these rights, please contact us at privacy@yeomedia.co.
8. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Effective Date" at the top of this policy.
9. CONTACT US
If you have questions or comments about this Privacy Policy or our data practices, please contact us at:
Yeo Media LLC
Email: privacy@yeomedia.co
Website: https://yeomedia.co